Smart Home / SMB Services
Elevate your subscribers’ internet experience with services they crave
Flawless Wi-Fi, intuitive network access, parental controls, cyber-security, ad-blocking, life management, motion detection, employee productivity, guest analytics – it’s all there.
Rock Island Communications provides gigabit fiber to the residents of San Juan County and AirSonics has played a huge role in helping our customers get the most out of their connections. Not only do AirTies work incredibly well, the team at AirSonics is always responsive if an issue arises that our support team isn’t able to resolve. We look forward to many more years of partnership with this top notch company!
Wi-Fi isn't enough. You need support too.
With our personal support, the world's leading solution is an easy choice for your team.
The Consumer Experience Management Platform
Deliver unparalleled, proactive support and services from the Cloud
Proactive Monitoring
NO CALLS, NO PROBLEM
Traditionally an afterthought for equipment vendors and BSPs, we finally give Small Business Owners (SBOs) the attention and focus they deserve. Featuring enterprise-grade features without the complexity or IT requirements, WorkPass enables SBOs to better manage and serve their customers. Leveraging actionable data insights and AI-driven monitoring, WorkPass offers powerful connectivity, security, engagement, and productivity tools that empower SBOs to do more with less.
Awesome, Instinctive support tools
FIX IT ALL ON THE FIRST CALL
Designed for Customer and Tech Support agents, Frontline 1, 2, and 3 provides end-to-end visibility of the entire network, identifies issues in real-time, and furnishes intuitive tools to troubleshoot issues. Network Status and Performance presents Support agents an immediate visual of the subscriber’s overall network Quality of Experience while an AI-defined recommendation engine outlines remediation steps to facilitate a first call resolution.
The Customer Defined Bundle
Listening to customers’ networking challenges, security concerns, and wish lists, Plume delivered a suite of services that cleared each hurdle and surpassed their expectations. BSPs benefit by offering a compelling set of innovative and coveted services that delight customers. Rather than rearranging deck chairs on the Triple-Play Titanic, create a customized and customer-defined Internet bundle and set a new course to profitable monthly recurring revenue.
Big Change for Small Business
NEXT-LEVEL SERVICES FOR SBOs
Traditionally an afterthought for equipment vendors and BSPs, we finally give Small Business Owners (SBOs) the attention and focus they deserve. Featuring enterprise-grade features without the complexity or IT requirements, WorkPass enables SBOs to better manage and serve their customers. Leveraging actionable data insights and AI-driven monitoring, WorkPass offers powerful connectivity, security, engagement, and productivity tools that empower SBOs to do more with less.
Rock Island Communications provides gigabit fiber to the residents of San Juan County and AirSonics has played a huge role in helping our customers get the most out of their connections. Not only do AirTies work incredibly well, the team at AirSonics is always responsive if an issue arises that our support team isn’t able to resolve. We look forward to many more years of partnership with this top notch company!